11 Best CRM Software For Hotels of 2024 (Reviewed)

Customer relationship management system (CRM), is a piece of software that aids in managing guest interactions and bookings. Customer information including contact details, booking history, and preferences can be tracked by hotel CRMs. They also enable hotel personnel to issue notifications and reminders, handle reservations and bookings, and engage with guests via chat and email.

A hotel CRM is the answer if you’re seeking for a tool to manage the interactions and guests at your hotel. Hotel CRMs can help your company in a variety of ways, including better customer service, more bookings, and more effective operations. Best CRM Software for hotels.

What are the best CRM Software for hotels

Selecting the ideal hotel CRM is necessary for successfully running your business. It can be challenging to choose among the various options available which one is best for you. There are many useful CRM software for hotels. To help you, I have developed this comparison.

Here are my recommendations for the best CRM software for hotels.

1. TrackSuite

CRM Software on PC

(image credit: Travelnet solutions)

TrackSuite

Key Features:

Pricing:

From $15/user/month (min 5 seats, billed annually)

Pros:

  • CRM Software For Hotels

Cons:

  • Billed annually, which might not be great for some people.

2. Experience Hotel

CRM Software for hotels

(image credit: Experience hotel)

Experience Hotel

Key Features:

  • A

Pricing:

From $12/user/month (min 3 seats, billed annually)

Pros:

  • CRM Software For Hotels

Cons:


3. Revinate

CRM Software For Hotels

(image credit: Revinate)

Revinate Marketing is the industry leading CRM and email marketing solution. Hoteliers across the world voted us #1 for five years in a row.

Key Features:

  • A

Pricing:

From $20/user/month (billed annually)

Pros:

  • CRM Software For Hotels

Cons:


4. Salesforce

CRM Software For Hotels

(image credit: Salesforce)

Salesforce

Key Features:

  • A

Pricing:

From $25/user/month (billed annually)

Pros:

  • CRM Software For Hotels

Cons:


5. Cendyn

CRM Software For Hotels

(image credit: Cendyn)

Cendyn

Key Features:

  • A

Pricing:

Pricing upon request

Pros:

  • CRM Software For Hotels

Cons:


6. InnRoad

CRM Software For Hotels

(image credit: InnRoad)

InnRoad

Key Features:

  • A

Pricing:

Pricing upon request

Pros:

  • CRM Software For Hotels

Cons:


7. Freshworks

Software For Hotels

(image credit: Freshworks )

Freshworks

Key Features:

  • A

Pricing:

From $15/user/month (billed annually)

Pros:

  • CRM Software For Hotels

Cons:


8. Tripleseat

Best CRM Software For Hotels

(image credit: Tripleseat)

Tripleseat

Key Features:

  • A

Pricing:

From $15/user/month (billed annually)

Pros:

  • CRM Software For Hotels

Cons:


9. Monday sales CRM

CRM Software For Hotels

(image credit: Monday sales CRM)

Monday sales CRM

Key Features:

  • A

Pricing:

From $10/user/month (billed annually)

Pros:

  • CRM Software For Hotels

Cons:


10. Hubspot

CRM Software For Hotels

(image credit: Hubspot)

Hubspot

Key Features:

  • A

Pricing:

From $45/user/month (billed annually)

Pros:

  • CRM Software For Hotels

Cons:


11. Zoho CRM

Best CRM Software For Hotels

(image credit: Zoho CRM)

Zoho CRM

Key Features:

  • A

Pricing:

From $45/user/month (billed annually)

Pros:

  • CRM Software For Hotels

Cons:


The Key Features To Look For In A Hotel CRM


Conclusion

It’s crucial to take into account what you need your CRM to do because each CRM has different characteristics. Do you require a CRM that can handle reservations and bookings or one that can monitor awards and client loyalty? CRM Software For Hotels are many.


Related articles

You may find the following articles helpful:


https://thehotelgm.com/tools/best-hotel-crm-software/

https://thehotelgm.com/tools/best-hotel-crm-software/

Last Updated on 8 April 2024 by Tuomas Data