11 Best CRM Software For Hotels of 2024 (Reviewed)
Customer relationship management system (CRM), is a piece of software that aids in managing guest interactions and bookings. Customer information including contact details, booking history, and preferences can be tracked by hotel CRMs. They also enable hotel personnel to issue notifications and reminders, handle reservations and bookings, and engage with guests via chat and email.
A hotel CRM is the answer if you’re seeking for a tool to manage the interactions and guests at your hotel. Hotel CRMs can help your company in a variety of ways, including better customer service, more bookings, and more effective operations. Best CRM Software for hotels.
What are the best CRM Software for hotels
Selecting the ideal hotel CRM is necessary for successfully running your business. It can be challenging to choose among the various options available which one is best for you. There are many useful CRM software for hotels. To help you, I have developed this comparison.
Here are my recommendations for the best CRM software for hotels.
1. TrackSuite

(image credit: Travelnet solutions)
Key Features:
Pricing:
From $15/user/month (min 5 seats, billed annually)
Pros:
- CRM Software For Hotels
Cons:
- Billed annually, which might not be great for some people.
2. Experience Hotel

(image credit: Experience hotel)
Key Features:
- A
Pricing:
From $12/user/month (min 3 seats, billed annually)
Pros:
- CRM Software For Hotels
Cons:
3. Revinate

(image credit: Revinate)
Revinate Marketing is the industry leading CRM and email marketing solution. Hoteliers across the world voted us #1 for five years in a row.
Key Features:
- A
Pricing:
From $20/user/month (billed annually)
Pros:
- CRM Software For Hotels
Cons:
4. Salesforce

(image credit: Salesforce)
Key Features:
- A
Pricing:
From $25/user/month (billed annually)
Pros:
- CRM Software For Hotels
Cons:
5. Cendyn

(image credit: Cendyn)
Key Features:
- A
Pricing:
Pricing upon request
Pros:
- CRM Software For Hotels
Cons:
6. InnRoad

(image credit: InnRoad)
Key Features:
- A
Pricing:
Pricing upon request
Pros:
- CRM Software For Hotels
Cons:
7. Freshworks

(image credit: Freshworks )
Key Features:
- A
Pricing:
From $15/user/month (billed annually)
Pros:
- CRM Software For Hotels
Cons:
8. Tripleseat

(image credit: Tripleseat)
Key Features:
- A
Pricing:
From $15/user/month (billed annually)
Pros:
- CRM Software For Hotels
Cons:
9. Monday sales CRM

(image credit: Monday sales CRM)
Key Features:
- A
Pricing:
From $10/user/month (billed annually)
Pros:
- CRM Software For Hotels
Cons:
10. Hubspot

(image credit: Hubspot)
Key Features:
- A
Pricing:
From $45/user/month (billed annually)
Pros:
- CRM Software For Hotels
Cons:
11. Zoho CRM
(image credit: Zoho CRM)
Key Features:
- A
Pricing:
From $45/user/month (billed annually)
Pros:
- CRM Software For Hotels
Cons:
The Key Features To Look For In A Hotel CRM
Conclusion
It’s crucial to take into account what you need your CRM to do because each CRM has different characteristics. Do you require a CRM that can handle reservations and bookings or one that can monitor awards and client loyalty? CRM Software For Hotels are many.
Related articles
You may find the following articles helpful:
https://thehotelgm.com/tools/best-hotel-crm-software/
https://thehotelgm.com/tools/best-hotel-crm-software/
Last Updated on 8 April 2024 by Tuomas Data